Question 1

Where can I find Mobilo support videos for admin and user training?

Accepted Answer

You can find Mobilo support videos on the Support Videos page. The page includes tutorials for both admins and users, covering essential topics like assigning cards, editing profiles, and navigating the admin panel.

Question 2

How do I reassign or release a Mobilo card as an admin?

Accepted Answer

To reassign or release a Mobilo card, admins can follow the video guide on the Support Videos page, which demonstrates how to release a card from one user and reassign it to another within the admin dashboard.

Question 3

How can I link an unassigned card to a new user?

Accepted Answer

The video tutorial on the support page walks you through linking an unassigned Mobilo card to a user. It’s a simple process done through the admin panel, ensuring the card is activated for the correct team member.

Question 4

Can I edit my contact details on my Mobilo card?

Accepted Answer

Yes, users can edit their contact details anytime. A video on the Support Videos page shows how to log in, update your information, and save changes instantly on your digital card.

Question 5

How do I switch between different Mobilo card modes?

Accepted Answer

You can switch between Mobilo card modes using your account settings. A helpful walkthrough video on the page explains how to toggle between modes like Business Card, Landing Page, Lead Generation, and Link to URL.

Question 6

What does the Admin Panel Training video cover?

Accepted Answer

The Admin Panel Training video covers card management, user permissions, license assignment, and team overview functions. It helps new admins navigate the interface and manage their teams more effectively.

Question 7

What topics are covered in the User Training video?

Accepted Answer

The User Training video provides guidance for end-users on how to use their Mobilo card, including sharing contact info, updating their profile, and making the most of networking features.

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